Jacob Pokora
Senior Client Services Specialist
I love exceeding client expectations. Knowing my efforts contribute to helping clients and growing our company is incredibly fulfilling.
Always going above and beyond for our clients, Jacob’s knack for meaningful connections comes from nearly 20 years in successful customer service. He stays on top of things to help give every client priority treatment.
Jacob holds an associate degree from Grand Rapids Community College. A former banker with many roles, Jacob joined Mattson Financial for an evolving career where he could make an even more meaningful impact.
“Banking made me feel like a number,” Jacob said. “Mattson makes me feel like I have another family.”
Jacob grew up as a self-proclaimed “Navy brat,” living in eight states by age 11. That experience taught him the importance of adaptability and communication. Outside of work, Jacob enjoys spending time with his wife and their young family. He’s also an avid guitarist and kayaker.
Always going above and beyond for our clients, Jacob’s knack for meaningful connections comes from nearly 20 years in successful customer service. He stays on top of things to help give every client priority treatment.
Jacob holds an associate degree from Grand Rapids Community College. A former banker with many roles, Jacob joined Mattson Financial for an evolving career where he could make an even more meaningful impact.
“Banking made me feel like a number,” Jacob said. “Mattson makes me feel like I have another family.”
Jacob grew up as a self-proclaimed “Navy brat,” living in eight states by age 11. That experience taught him the importance of adaptability and communication. Outside of work, Jacob enjoys spending time with his wife and their young family. He’s also an avid guitarist and kayaker.